Inmate Communications


Address to:  Inmate Name, 4150 J. Reuben Long Ave., Conway, SC 29526

Inmates are encouraged to maintain ties with family members and friends.  They may use the U.S. Postal Service to send and receive correspondence.  All inmate mail is opened and scanned for contraband prior to distribution.  When sending mail, make sure the inmate’s name is written on the correspondence.  All envelopes must be no larger than a No. 10 business envelope.  Larger mail is returned to the sender unless it is "legal mail" sent from an attorney.

All general mail received at the jail must include a return address. General mail must be sent using a standard size envelope; no packages sent as general mail will be accepted at the facility and will be "Returned to Sender." The only exception on packages will be with regard to publications received directly from a publisher.  Books must be soft back and appropriate in content as to not endanger the safety and/or security of the facility.

The Center may not accept newspapers, magazines, puzzle books, or any other materials that contain staples, paperclips, and any metal object that affects the overall safety and security of the facility unless the restricted items can be easily removed from the materials.

Should mail contain stationery, postage stamps or envelopes, these items are confiscated. Such items are only available for purchase through the commissary and are not provided to inmates from outside parties. The only exception is for purposes of legal correspondence where a legal authority may provide a self-addressed, return envelope for an inmate to return documents. In these cases, the highest ranking supervisor on duty is notified to approve the delivery of the item to the inmate.

Incoming mail containing photographs is monitored. Inmates are only authorized to possess up to five (5) photographs printed on regular copy paper at any time. Photographs exceeding this amount are inventoried, documented and stored in the inmate's property bag for return upon the inmate's release. Photographs must be printed on regular copy paper.


Publications may be received at the facility for an inmate, as follows:

1). Only one publication per shipment may come in for an inmate.

2). The book cannot exceed 8 ½" x 11" in size.

3). The publication must originate from a publisher or nationally recognized distributor.

4). The publications must be new and received in the original packaging.

5). The publication must be in paperback format.

6). The publication must not contain any content deemed to pose a threat to the safety and security of the facility, i.e., sexually explicit materials, inflammatory material that could jeopardize the safety and security of the facility, etc.

7). Inmates assigned to a general population housing unit will only be allowed to possess one (1) paperback publication (in addition to a religious book) at any given time. Upon receipt of a new item, the inmate is required to submit an old one for distribution in Center’s library.

8). Should the officer inspecting the publication believe the book may pose a threat to the security and safety of the facility, he/she will consult with his/her supervisor. If the supervisor agrees with the opinion of the officer, the supervisor is required to provide a written explanation to the inmate and the publisher as to his/her rationale for restricting the delivery of the publication to the inmate. The publication is, in turn, inventoried for placement with the inmate's personal property and is not provided to the inmate. Inmates can file a grievance under normal grievance channels should they disagree with the decision of the supervisor in these cases. A copy of the letter provided to the inmate is filed in the inmate's confinement record for documentation purposes

Inmate Telephone System 

Inmates assigned to the general population housing units periodically have access to telephones each day. The inmate telephone system is programmed for outgoing collect calls only. 

Inmates cannot receive incoming telephone calls and staff cannot pass notes or messages to the inmates.  Family emergencies are handled via the Chaplain’s Office.

During the initial phase of the processing procedure, each inmate is afforded the opportunity to make telephone calls.

The inmate telephone system is programmed for out-going collect calls only.   If there are questions regarding this service (telephone call charges) or experience problems receiving calls from the Detention Center, please call 1-800-844-6591.  Refer to J. Reuben Long Detention Center as Horry County Detention. 

Inmate telephone calls are subject to monitoring and recording.

J. Reuben Long Detention Center contracts with Securus Technologies.  Go to  to learn more about the telephone system.